F.A.Q.

Do I need to be at the inspection?

It is not necessary for you to be present during the inspection, however you are welcome to be there if you wish. The inspector will be focused strongly on the inspection so that they can complete their work in the given time frame and sometimes interruptions during the inspection can make it difficult to do so.

How long does the inspection take?

Our inspections can take from 1 to 3 hours depending on the type and condition of the vehicle and the level of inspection you have chosen.

Do you go to private homes for inspections?

Yes, we provide a mobile service. We can go to a home, work place or car dealership for the inspection.

How much notice do you need to conduct an inspection?

Depending on the location of the vehicle in most cases 1 day notice is adequate and sometimes it can be the same day.

How much does an inspection cost?

The cost does depends on the type of vehicle and its location and also the level of inspection you require.

Does the inspection price include GST?

Yes, all our prices are G.S.T. inclusive.

I am looking to purchase a late model Mercedes Benz or BMW, are you familiar with these types of cars?

Yes, in fact we specialise in prestige European vehicles and we guarantee to detect any body repairs.

Why use State Roads and not your local mechanic?

Firstly, we’re full time vehicle inspection specialists. It’s what we do. And if you want the best advice you go to the experts. All our inspectors are fully qualified mechanics and vehicle inspectors. Your local mechanic may not be and are unlikely to have our depth of vehicle inspecting experience.
Secondly, State Roads is an independent third party. Our objective is to give you a fair, accurate and unbiased assessment of the mechanical condition of your vehicle. Our job ends there. We have nothing to gain from subsequent mechanical repairs and are therefore your most trustworthy source for independent mechanical assessments.

How do you compare with other inspection companies?

We are the industry leaders in vehicle inspections with our hand picked and trained ‘A’ grade mechanics combined with 25 years of vehicle inspection experience and training, puts us ahead in a league of our own.

Can you do a diagnostic scan on the vehicles on board computer systems?

Yes, all our Platinum checks come standard with a full diagnostic scan or this can be added to any inspection for an additional charge.

Do you guarantee your work?

Yes, we not only guarantee what the inspectors findings are, in addition some of our inspections include a 30 day $500.00 warranty. See terms and conditions for more detail.

Can you carry out repairs to a vehicle?

At State Roads all our training and focus is on vehicle inspections, we don't carry out any repairs. We specifically adhere to this as this is the only way you can be assured of an accurate and unbiased inspection.

Do you carry your own insurance?