Our Warranty

Our industry expertise is backed by a 30 day warranty. This warranty provides
you with protection in the event we miss a vehicle defect that is later detected
within 30 days of the inspection. It’s just one more way we ensure your next
vehicle purchase is safe. We doubt you’ll need it though.

TERMS OF THE CONTRACT:
• 30 days from inspection date.
• Your warranty must be activated within 3 days of the inspection date
 
To activate your warranty, please call:
  Sydney - (02) 9655 1411
  Melbourne - (03) 9850 8000
  Brisbane - (07) 3367 8000
 
 
SERVICE REQUIREMENTS:
The contract holder must take all reasonable precautions to minimise damage of
the vehicle and / or the vehicle’s parts when suspecting mechanical failure may
have developed.
 
CLAIMS PROCEDURE:
(i) Take the motor vehicle to an authorised repair centre.
(ii) The repairer will then contact State Roads.
(iii) Provided the damage suffered has not arisen in breach of the contract State Roads will authorise approved repairs.
(iv) State Roads reserves the right to inspect the vehicle prior to authorising any repairs.
(v) Any repairs are commenced without authorisation from State Roads will render the claim null and void.
(vi) State Roads may at its absolute discretion, in respect of the damage, agree to pay the reasonable cost up to the maximum monetary limits set out in this contract.
(vii) Faults found by a State Roads inspector, are not covered by this warranty.
 
COVER:
(i) This is a warranty service contract and subject to the terms and conditions State Roads will repair and / or replace any of the vehicle’s components and parts so specified in the contract that are damaged or broken.
This contract does not cover any damage arising from wear and tear, use of the vehicle in motor sports, theft, fire or accident, corrosion, misuse, neglect, abuse or due to lack of maintenance or any problem arising from the failure to maintain proper fluid levels or contamination of fluids.
(ii) Any item not specified is not covered.
State Roads. will repair the vehicle to a condition commensurate to the vehicle’s age, condition and Klm's. travelled.
 
INVALIDATION:
This contract will be invalidated if the customer
(i) Commences or carries out repairs without the express authority of State Roads.
(ii) This contract will be void if evidence exists of the vehicle’s odometer / Speedo has being tampered with.
 
EXCLUSIONS:
This contract specifically excludes
(i) Damage to / or repairs arising from the use of the vehicles in races or motor events, com petition, stunts, the cartage of livestock or as a result of negligence.
(ii) Oil or water leaks, overheating, corrosion, seals, boots or gas leaks, blown head gasket, burnt valves or oil burning.
(iii) Vehicles modified from the manufacturer’s specifications.
(iv) Hire vehicles, taxis and courier vehicles.
(v) Vehicles powered by rotary or two-stroke engines.
(vi) Turbo charger (non-factory fitted).
(vii) Manufacturing faults and recalled items.
(x) Any parts and components not specifically referred to in this contract are excluded.
This warranty excludes all vehicles recorded as a Repairable Write Off's
Manufactures warranty generally excludes vehicles that are recorded as repairable write off's. Please contact the manufacturer before purchasing any used vehicle.
 
CONTRACT COVER:
This contract covers failure of the internal lubricated parts of the motor, gearbox and the differential.
 
SCOPE OF COVER:
Engine (Claim Limit, up to $500.00
Gearbox/Transmission (Claim Limit, up to $500.00)
Differential (Claim Limit, up to $500.00)